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Privacy Policy

Last Updated: January 2025

At lotusmindnetwork.com, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our website:

Information You Provide

• Name and contact information (email address, phone number)
• Communication preferences
• Messages and inquiries you send to us
• Feedback and comments about our services

Automatically Collected Information

• Device information (IP address, browser type, operating system)
• Usage information (pages visited, time spent on pages, click patterns)
• Cookies and similar tracking technologies
• Location information (if permitted by your device settings)

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our website and services
• To respond to your inquiries and provide customer support
• To send you promotional communications and updates about our services
• To improve our website and services based on user preferences and behavior
• To detect and prevent fraud, security issues, and other harmful activities
• To comply with legal obligations and protect our rights
• To analyze website usage and trends to improve user experience

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website and conducting our business
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: You have the right to request access to your personal information
• Rectification: You have the right to request correction of inaccurate information
• Erasure: You have the right to request deletion of your personal information
• Portability: You have the right to receive your personal information in a structured format
• Objection: You have the right to object to certain processing of your information
• Consent Withdrawal: You have the right to withdraw consent at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about how we use cookies, please refer to our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

We encourage you to review the privacy policy of every website you visit when clicking on third-party links.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.

If you are located outside Malaysia and choose to provide information to us, please note that we transfer your data to Malaysia and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: support@lotusmindnetwork.com
• Phone: +60 3-2161 8888
• Website: lotusmindnetwork.com
• Address: Kuala Lumpur, Malaysia

Consent

By using our website, you consent to our Privacy Policy and agree to its terms.